Shipping Policy

Shipping & Delivery Policy

At The Village Saver, we aim to make your shopping experience simple and reliable from the moment you place your order to the moment it arrives.

Where We Ship From

Orders are processed and dispatched through our fulfilment partners and distribution facilities.

We currently ship within the United Kingdom unless otherwise stated.

Order Processing Time

We work hard to prepare and dispatch orders as quickly as possible.

• Orders are typically processed within 1 to 3 business days after payment confirmation
• Business days are Monday to Friday, excluding public holidays
• Orders placed on weekends or public holidays will be processed on the next working day

Processing includes order verification, packaging, and preparation for dispatch.

Delivery Options

We offer the following shipping options:

Economy Shipping
• Estimated delivery time: 5 to 8 business days
• Cost: Free

Standard Shipping
• Estimated delivery time: 3 to 4 business days
• Cost: £15.00 GBP

Shipping options and delivery times may vary depending on the destination and product availability.

Delivery Timeframes

Please note the following:

• Delivery estimates begin after the order has been dispatched, not when the order is placed
• Delivery times are estimates and not guaranteed dates
• Delays may occasionally occur due to weather conditions, courier delays, high order volumes, or other factors outside our control

While we do our best to meet estimated delivery windows, exact delivery dates cannot always be guaranteed.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email.

If tracking is available, tracking details will be provided by the shipping carrier.

Incorrect Address Information

Please ensure that your shipping address is correct and complete when placing your order.

The Village Saver cannot be responsible for orders that are delayed, lost, or returned due to incorrect or incomplete address information provided by the customer.

Delivery Issues

If your order has not arrived within the estimated timeframe, arrives damaged, or is incomplete, please contact us as soon as possible so we can assist you.

Lost or Delayed Shipments

If a shipment appears to be significantly delayed or lost, we will contact the courier service to investigate the issue.

Resolution time will depend on the courier’s investigation process.

Public Holidays and Busy Periods

During public holidays, promotional periods, and peak seasons, processing and delivery times may be slightly longer than usual.

We appreciate your patience during these busy times.

Changes to This Policy

The Village Saver may update this Shipping & Delivery Policy from time to time. Any updates will be published in the updated version of this policy.

Contact Us

If you have any questions about shipping or delivery, please contact us:

The Village Saver
Email: support@thevillagesaver.com
Phone: 01663747784
Address: 52-54 Market St, New Mills, High Peak SK22 4AA, United Kingdom